Magic Camp USA, LLC 12316 Indian Mound Drive Austin TX 78758
What we collect and how we use it We do not sell or otherwise share contact information provided to use via our website contact form or service request form. If you provide contact information via the contact form on our website, the information will be stored in order that we may respond to the subject of your email. If you contact us to open an account, the information you provide will used by our accounting department. We will not offer the opportunity to provide us with confidential financial information unless that information is collected via a secure server. Information you provide via any social media account is subject to the terms and conditions of the social media platform.
Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. If you disclose financial information to us via a secure form, it will be used only for authorized credit check.
Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information We will not sell, distribute or lease your personal information to third parties
Fantastic Magic Camp Social Media Policy and Community Guidelines This policy applies to users, whether or not they not employees of, or independent contractors to, Fantastic Magic Camp
However, additional Social Media Policy and Guidelines may apply specifically those those who are employees of, or independent contractors to, Magic Camp USA, LLC dba Fantastic Magic Camp. For example, employees and independent contractors to Fantastic Magic Camp are expressly prohibited from posting to any social media account while posing as a Fantastic Magic Camp passenger or customer and only authorized spokespersons may post on behalf of the company. These policies are covered under our human resources policies and independent contractor agreements.
While we welcome constructive criticism, we expect all posts made to our social media to be respectful and truthful. Should you have a complaint, keep in mind that you are more likely to resolve a complaint quickly by contacting us directly rather than by posting complaints to a social media outlet. Email may be sent by clicking the question mark help button on the bottom right corner of most pages.
Inappropriate postings will not be tolerated. Comments may be moderated, inappropriate comments deleted and users who post or attempt to post inappropriate content to our social media accounts may be banned from posting in the future. Inappropriate postings include statements, photographs, video or audio that reasonably could be viewed as malicious, obscene, threatening, intimidating, or similar disrespectful or unlawful conduct or disparaging to any Fantastic Magic Camp stakeholder (including employees, independent contractors, suppliers, campers and interns, community or corporate partners) or that might constitute harassment or bullying. Examples of such conduct include offensive posts meant to intentionally harm someone’s reputation or posts that include discriminatory or derogatory remarks regarding national origin, gender, gender identification, sexual orientation, physical or intellectual disability, religion or any other status protected by law or company policy.