The terms ‘Fantastic Magic Camp’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is
Magic Camp USA, LLC
12316 Indian Mound Drive
Austin TX 78758
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.
What we collect and how we use it
We do not sell or otherwise share contact information provided to use via our website contact form or service request form.
If you provide contact information via the contact form on our website, the information will be stored in order that we may respond to the subject of your email.
If you contact us to open an account, the information you provide will used by our accounting department. We will not offer the opportunity to provide us with confidential financial information unless that information is collected via a secure server.
Information you provide via any social media account is subject to the terms and conditions of the social media platform.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you disclose financial information to us via a secure form, it will be used only for authorized credit check.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purpose sand then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties.
Fantastic Magic Camp Social Media Policy and Community Guidelines
This policy applies to users, whether or not they not employees of, or independent contractors to, Fantastic Magic Camp
However, additional Social Media Policy and Guidelines may apply specifically those those who are employees of, or independent contractors to, Magic Camp USA, LLC d/b/a Fantastic Magic Camp. For example, employees and independent contractors to Fantastic Magic Camp are expressly prohibited from posting to any social media account while posing as a Fantastic Magic Camp passenger or customer and only authorized spokespersons may post on behalf of the company. These policies are covered under our human resources policies and independent contractor agreements.
While we welcome constructive criticism, we expect all posts made to our social media to be respectful and truthful. Should you have a complaint, keep in mind that you are more likely to resolve a complaint quickly by contacting us directly rather than by posting complaints to a social media outlet. Email may be sent via our contact page. Or, you may phone 512-850-4677.
Inappropriate postings will not be tolerated.
Comments may be moderated, inappropriate comments deleted and users who post or attempt to post inappropriate content to our social media accounts may be banned from posting in the future.
Inappropriate postings include statements, photographs, video or audio that reasonably could be viewed as malicious, obscene, threatening, intimidating, or similar disrespectful or unlawful conduct or disparaging to any Fantastic Magic Camp stakeholder (including employees, independent contractors, suppliers, campers and interns, community or corporate partners) or that might constitute harassment or bullying. Examples of such conduct include offensive posts meant to intentionally harm someone’s reputation or posts that include discriminatory or derogatory remarks regarding national origin, gender, gender identification, sexual orientation, physical or intellectual disability, religion or any other status protected by law or company policy.